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Participant
December 7, 2024

another bug

  • December 7, 2024
  • 1 reply
  • 228 views

another bug on windows pc.

After trying to make a new project. I already made posts today with other bugs. ADOBE FIX YOUR SHT THIS IS NOT WHY AM PAYING YOU

1 reply

Participant
December 7, 2024

forgot to attach

chaimaa.7
Community Manager
Community Manager
December 9, 2024

Hi @alexander_6545. Thanks for reaching out, here are some steps you can try to resolve the issue:

 

  • Check system compatibility: Make sure your version of Windows is up to date and meets the minimum requirements for Adobe Express.

  • Update Adobe Express: If you're using the installed version, ensure the app is up to date. You can also try uninstalling and reinstalling it.

  • Check browser version: If you're using the web version of Adobe Express, make sure your browser is up to date and compatible. You can also try using a different browser to see if the issue persists.

  • Check security settings: Some antivirus software or firewall settings may interfere with Adobe Express. Try temporarily disabling these programs to see if that resolves the issue.

  • Clear cache and cookies: If you're using the web version, try clearing your browser's cache and deleting cookies.

Thanks,

Chaimaa