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austin.t
Participant
August 13, 2025

App crashing when inserting generated image

  • August 13, 2025
  • 1 reply
  • 109 views

Express on mobile keeps crashing when I selected a generated image to insert and the canvas locks up until I reset the image frame to the original placeholder. 

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
August 13, 2025

Hey @soccerkingpilot, Welcome to our Adobe Express community! 

 

I'm sorry you're running into crashes when inserting a generated image in Express. That definitely shouldn't be happening. Can you share the details of your device's make and model, the installed OS, and the Adobe Express app version? Does it happen every time you generate an image? If you add a regular image from the stock, does it give the same experience? 

 

Could you share a screen recording of the workflow with the error/crash so that we can investigate this? 

 

We are here to help!

 

Best!

Amitej

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