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Tony Di Mac
Known Participant
May 14, 2025

App relaunched in the middle of an edit forcing me to upgrade app.

  • May 14, 2025
  • 1 reply
  • 138 views

Hey, thanks for ruining about four hours of editing!! In the middle of my edit my ap crashes. I relaunch it and all I get is a screen telling me to update my app. I have no way of getting my previous work now. The photo I was working on I assume is gone. I don't want to upgrade to the new version. I have it on another device and I don't like it. Way too much Ai garbage. I need my old app back! 
im beyond furious right now! 

1 reply

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
May 14, 2025

Hi @Tony Di Mac  

 

Sorry to hear you ran into the crash; but if you were connected to the internet, it would've been syncing to our servers.

In that case, it will be migrated to the new version as well.

 

I see from your previous posts as well that you are not happy with the new version, but unfortunately, the previous version is available anymore (you would've been asked to update the app the next time you launched it, even if the crash hadn't happened).

 

I hope that you give the new version some more time, even if you don't care for the AI functionality: there's a lot more there. The interface may feel new and overwhelming, but we are here to help.

 

Thanks,

Abhi G

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