Skip to main content
D
default34223639jklmrw
Participant
December 18, 2023

Asset Glitch

  • December 18, 2023
  • 2 replies
  • 183 views
Whenever I hit "Cont+Z" to undo placing an asset. The asset that I placed becomes replaced with a single letter of text that has a strange effect on it. When I try to re-import that same asset it will now always appear as the text rather than the asset. Please fix this asap.

    2 replies

    A
    Austin33909468pau1
    Participant
    March 19, 2024

    Thanks for your reply! I've moved away from using Adobe Express for social media since I've been experiencing this glitch, but I'll give it another try here soon and do what you recommended if I run into the same problem again. 

     

    Thanks!

    Lyn_D
    Lyn_D
    Inspiring
    March 11, 2024

    Hi @default34223639jklmrw,

     

    Thank you for your patience.

    I just saw your post and wanted to know if you still require help, as it has been some time since you reported this, and sadly, I haven't been able to replicate this!

    Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

     

    Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

    ^Lyn 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices