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jannah_1186
Participant
April 30, 2025

assets need to be updated before i can download my video

  • April 30, 2025
  • 2 replies
  • 272 views

It's my first time using Adobe Express, and I'm having the same issue many are having regarding updating assets. I have no idea what this means. Can you help me, please?

I bought the premium version too and so I don't think it's a storage issue. My project is a 10 minute video with audio.

2 replies

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
April 30, 2025

Hi @jannah_1186 

 

When you click "Update asset", does it select anything in your file? If so, you will want to delete or replace it (you can try the same asset as before, or a different one).

 

Based on my inspection of your logs, it may be a video named something like "f*** v****.MOV"

 

Hope this helps

Abhi G

 

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
April 30, 2025

Hey @jannah_1186, Welcome to our Adobe Express Community!  Thanks for posting here!

 

Can you please share a screen shot of the error message or if possible please share a screen recording of the workflow that leads you to the error message. It'll help us understand and assist you better. 

Also, let us know if this happens will all projects or project types or its just this specific one what is getting this issue? 

 

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