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dallas_4094
Participant
August 14, 2026

Assets not loading/rendering property

  • August 14, 2026
  • 2 replies
  • 16 views

Looks like this in the app, however looks as intended (normal) when downloaded.

 

Issue only started happening as of recent and only with certain assets

Screenshot from within the app

      2 replies

      Amitej S
      Community Manager
      Amitej SCommunity Manager
      Community Manager
      August 17, 2026

      Hi ​@dallas_4094! Would you be able to share screenshots of both the versions so we can differentiate between them? 

      Also, we’d like to know the device make and model, OS, browser, and a screen recording of the workflow to have a better understanding of the experience you're getting. 

      Do share this info for us to check the issue!

      Thanks!

       

      D
      dallas_4094Author
      Participant
      August 17, 2026

      Sure, the image below is the download version:

      Device - Motorola 5G UV 2021

       

      Only happens with certain projects, it recently stopped when I created new ones but persists with the same initial ones. For the workflow I used the desktop and mobile to get the extra 200 layers.

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