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Jana33374592f92c
Participant
March 12, 2026

Automatic opening of the upload window Adobe Express

  • March 12, 2026
  • 1 reply
  • 7 views

Anything i try to use on the Adobe express automatically opens a second upload window every single time i click it to open it. Please make it stop or give me an option to turn it off. I want to decide whether to drag and drop or upload, the automatic upload window opening EVERY TIME is annoying. 

      1 reply

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      March 13, 2026

      Hi ​@Jana33374592f92c,

       

      Thanks for reaching out! We’re sorry to hear about this. Could you please let us know which operating system you are using? Since when have you been seeing this issue? Have you recently installed any plugins/extensions on the browser you are using? 

       

      Please try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference. 

       

      Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

       

      Let us know if that helps.

       

      Regards,

      Tarun

       

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