background removal doesnt work

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file never uploads or is always glitchy. Never have these problems with Canva.

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Tarun Saini

Community Manager

Hi

@default367798971cny8j

,

We're sorry to hear about this. Could you provide more details on how to reproduce the issue? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know how it goes.

Regards,

Tarun

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