Background removal is not working on express. It’s been days now and I can’t remove background on photos I’ve removed it from before. Please fix, this is incredibly inconvenient.

Hi ​@Tanya H,

Welcome to the Adobe Express Community! We’re sorry to hear about this. Could you please let us know when you first noticed this issue? Can you share the screen recording of the issue?

Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? Did you try switching the internet connection to check if that helps?

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

Regards,

Tarun

gm! Sorry this is happening, would you mind sharing a screen recording of this issue? Can you also share your device specifications? Browser, OS, etc

Thank you