Skip to main content
S
Socal Cece
Participant
December 15, 2024

Be careful. I just lost about 3 hours work using the webpage feature. I'm now sick to my stomach.

  • December 15, 2024
  • 1 reply
  • 114 views

Be careful. I just lost about 3 hours work using the webpage feature.

 

I had worked on the webpage. Went out and ran errands. Came back, went to "publish" but it was greyed out. I had no choice but to "refresh the browser" and my work was lost.  

 

I feel so sick to my stomach. I was editing and writing articles on the fly and now all that work is gone. I"m really upset. 

 

To report a bug, please provide:
  1. Version of the app
  2. Platform and OS version
  3. Basic steps to reproduce the problem
  4. Expected result and actual result

* Optional: Test file, screenshot, video or gif file capturing the issue

 

Answers to "report a problem"

1. Latest version

2. windows / Edge

3. Reproduce the problem. Just someone else give it a try. 

4. Expected results:  Loose your work and feel sick to your stomach.  😞

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
December 16, 2024

Hi 

@Socal Cece

,

I'm so sorry to hear about your experience; losing hours of hard work can be incredibly upsetting. Are you able to see your project under your stuff or under recent on the webpage? Have you tried using the other suggested browsers ( Google Chrome, Mozilla Firefox) or incognito mode to see if it makes a difference?

 

Also, you can try clearing the browser's cache and cookies, restart the browser and try again. For more info check this link- https://adobe.ly/49CewXf

 

Regards,

Tarun

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices