Blurry Videos that won't run

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I have a bunch of videos in one file, and about 50% of them are blurry and won't run, but worked before.

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Tarun Saini

Community Manager

Hi

@default38529827vj6ui5

,

Thanks for your patience. Are these the videos you uploaded from your device, or are they Adobe stock videos? Did you try to re-add them and see if that helps?

Also, did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies to see if that helps.

Regards,

Tarun

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