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Participant
November 5, 2023

Bold words not saving bold in PDF.

  • November 5, 2023
  • 4 replies
  • 378 views
You can see the side by side of the Express editing screen and the saved PDF. Lots of bugs like this in your software. Very surprised as these are elementary bugs.
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4 replies

Participant
November 12, 2023

I appreciate you bringing attention to the issue you've encountered with the Express editing screen and the resulting saved PDF. It can indeed be frustrating when what should be a straightforward process reveals unexpected bugs in the software.

Elementary bugs, especially in fundamental functionalities, can impact the user experience significantly. It's essential for software developers to address these issues promptly to ensure a smooth and reliable workflow for users like yourself.

Your feedback serves as a valuable input for the improvement of the software. Documenting and reporting these bugs helps the development team identify and resolve issues efficiently. I hope that the software provider takes your feedback seriously and works towards enhancing the overall stability and functionality of the product.

As users, we rely on software to perform seamlessly, especially when dealing with standard tasks like editing and saving documents. Your engagement in highlighting these concerns contributes to the ongoing refinement of the software. Thank you for sharing your experience, and I hope to see improvements in future updates.

@mj
Community Expert
Community Expert
November 12, 2023

Hio @Abhi.G @ ADBE ,

 

Tx for letting us know.

Is there an approx timeframe for the fix?

Please keep us in the loop once resolved.

Tx

mj

iMSD

Adobe Employee
November 5, 2023

Hi @corydzbinski (cc @@mj)

 

This is a known bug that the team is fixing. See https://community.adobe.com/t5/adobe-express-bugs/issue-with-text-formatting/idc-p/14169820#M6164

 

Abhi G

@mj
Community Expert
Community Expert
November 5, 2023

Hi @corydzbinski ,

The first paragraph seems to have worked.

Compare it to the rest of your document.

I suspect its a font embedding problem when Express generates the PDF.

hth

mj

iMSD