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Known Participant
July 12, 2024

Brand Colors/Library Issues

  • July 12, 2024
  • 12 replies
  • 1894 views

I've been having consistent issues with my Brand Colors not loading in Express. They are available in Adobe Creative Cloud (mac desktop app).

 

Additionally, there are some general inconsistencies with Express webapp vs. CC app. In CC I can upload assets and organize them into folders. When I go into Express, they are auto-sorted into Overview, Logos, Colors, Fonts, Templates, Assets or Other. Even if this is an intended limitations with Express (for some reason?) I'm guessing its only going to bug out the system/files overtime if Creative Cloud is permitting us to create new folders and move the assets into them. But in this particular case, these missing colors are in the default "Colors" group.

12 replies

bryanuaAuthor
Known Participant
August 1, 2024

Anybody at Adobe that can help a customer?

bryanuaAuthor
Known Participant
July 12, 2024

I should clarify, the recording of Express is when I have an object selected and I'm trying to apply the color from the Brand/Library. The colors also load in Express if I go to the sidebar Menu > Brands > Select Brand > Colors and click on each color.