Skip to main content
R
rick_0227
Participant
June 9, 2025

Brand Colors not showing in swatches

  • June 9, 2025
  • 14 replies
  • 10179 views

Hello 🙂
I'm not seeing our brand colors show up as a list or choices in the fill color for any type of object.
This was working Friday, but not now.

I have cleared cache, logged out, 4 different devices, 2 different adobe IDs

What has changed over the weekend?

This is drastically slowing us down for work today.

 

Thank you.

    14 replies

    Show previous replies
    I
    inga_6702
    Participant
    June 10, 2025

    The same problem for me... All brand assests are in place, but when editing design, the app does not show the brand swatch and I need to enter color code manually.

    J
    Jubilant_warmth5622
    Participating Frequently
    June 9, 2025

    I am having the same issue. I am hoping so much that it is a bug and NOT an incompotent update. 

     

    I am here because I cannot find my saved colors which are the brand colors for the company that I work for. 

     

    Please change this back to what it was, Adobe. 

    R
    rick_0227Author
    Participant
    June 9, 2025

    Thank you.
    I hope they get this fixed quickly.
    We have gone all day not being able to create content efficiently.
    Any ETA on this?

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    June 9, 2025

    Hi @rick_0227, Welcome to our Adobe Express community! 

     

    Can you confirm if the brand was shared with you or if you created it? What happens when you click on the Brand option in the left-hand panel? Do you see the brands you're looking for there? 

     

     

    Also, would it be possible for you to share a screen recording of the workflow for us to investigate this?

     

    R
    rick_0227Author
    Participant
    June 9, 2025

    Its a brand I created.
    I can see the Brand as you described, but its not showing up if you select an object and try to pick color per my screen shot. This is happening across multiple machines, even tried my other Adobe ID and same thing is happening with all of those brands as well.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices