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romantic_Canvas5E1E
Participant
July 2, 2024

Brand files not accesible on iPad

  • July 2, 2024
  • 1 reply
  • 147 views
I can log into my account on my iPad, iPhone and Mac. only on the ipad my brand and the files don't show up after i've logged in. I've tried to restart the app and logout and back in multiple times, but nothing changes.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
July 18, 2024

Hi @romantic_Canvas5E1E, If you have been making any changes on the iPad and or desktop/mobile app, then as of now, the changes won't reflect on the iPad & other tablet devices, as the recent version of the Adobe Express mobile app is not currently iPad and tablet compatible, but we're working to make it accessible to these devices.

iPads and tablets will still be able to use the previous version of the app. 

 

The web version accessible from a desktop browser is completely synchronized with mobile devices. This implies that projects made using the new mobile app or the web can be viewed and edited on either device. 

For more details, please refer: https://adobe.ly/44spKen

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