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Simone26907309a77n
Participant
March 25, 2024

Brand library won't load

  • March 25, 2024
  • 1 reply
  • 207 views

I cannot access my brand library. It's in my creative cloud but not in Adobe Express.

    This topic has been closed for replies.

    1 reply

    Winnie_M
    Winnie_M
    Inspiring
    April 2, 2024

    Hi @Simone26907309a77n,

     

    Sorry to hear about that.

     

    Can you confirm your device, the OS version and the browser you're using? When and how did you create the brand? Can you share a screenshot of the brand in CC? 

     

    We recommend refreshing the page, changing the browser (Google or Safari), and trying in incognito mode.

     

    If it’s still not working, can you send us a private message to share your brand?

     

    We're looking forward to hearing from you.

     

    Thanks,
    ^Winnie

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