Participant

Brands do not update on Adobe Express iOS

Forum|Forum|2 years ago
March 10, 2024
3 replies
364 views

Latest Version of Adobe Express on iPad and iPhone

Varying iOS versions

This is a very frustrating bug which causes the old 'brand' to be retained even when deleted or edited on desktop. I had a developer response on the App Store telling me to clear the app cache and reinstall, this has not worked. Without this feature the time saving aspect of the app is completely lost, it's useless to me now, I may as well fire up the laptop and do everything on photoshop. I wanted to use this app for simple social media updates with the correct branding which is now just awkward to do. I pay for the full Adobe suite, so really expect these things to be working when it funds freeware for others.

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Andy Lambert

Community Manager

Hi @eyebrowse , got you. This issue will be because this version of Express is not compatible with the desktop app. You'll need the new mobile beta app for brands and projects to stay in sync across devices. You can get access here:

https://www.adobe.com/express/spotlight/beta?%24web_only=true&_branch_match_id=1093432351833804407&_branch_referrer=H4sIAAAAAAAAAwXBwQ2AQAgEwIo8%2FnbDeiSSQ9kIxvadObtZu4jOhBX1Wczq7TMMJUf4vcTkSngYX4QfsNYfIiUJHjYAAAA%3D

Thanks!Andy

E

eyebrowseAuthor

Participant

Hi Andy,

Thanks. I am using 11.27.0 from the App Store