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Participant
June 29, 2024

Brands / Libraries

  • June 29, 2024
  • 2 replies
  • 199 views
Once I create a Project and add a Brand or Library into it, I can no longer use that Brand or Library, even when creating a file within that project space. I also can't add templates to a brand that is within a project
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2 replies

Participant
July 1, 2024
Tarun Saini
Community Manager
Community Manager
July 1, 2024

Hi 

@Alastair30541954nklr

,

 

We're sorry to hear about this. Please let us know if you get any error messages while seeing this issue. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies to see if that helps. 

 

If possible, please share the screen recording of the issue to assist you further.

 

Regards,

Tarun