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default38560813jotx26
Participant
October 14, 2024

Browser templates and Your Stuff not loading on IPhone

  • October 14, 2024
  • 1 reply
  • 210 views

 

 

 

For some days now I'm not able to access my files ( shows "something went wrong") and also begin new projects 

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 14, 2024

Hi 

@default38560813jotx26

,

 

Could you please let us know the version of the iOS you're using? Did you try rebooting or reinstalling the app to check if that helps? Also, try switching the device to another internet connection.

 

Regards,

Tarun

 

 

D
default38560813jotx26Author
Participant
October 14, 2024
I have reinstalled it and changed the network provider but still, I’m on iOS 17.1
Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 23, 2024

Thanks for sharing the info 

@default38560813jotx26

,

 

I have shared the info with our product team. Once I hear anything from them or if there is any information required, I'll let you know.

 

Regards,

Tarun

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