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Participant
July 30, 2024

Buffering and breaking a file

  • July 30, 2024
  • 1 reply
  • 105 views
when creating some video reels, after loading some pictures, adding some music, video and some object and then defining the time they appear and their special effects, after some tome when i hit the play button it starts buffering and it doesnt load anymore.. i have to create everything from the scratch, but with the new file the same thing happens after some time. In this way, it is not possible to work with the tool.
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1 reply

Tarun Saini
Community Manager
Community Manager
August 2, 2024

Hi 

@default38893272i90sjb

,

 

We're sorry to hear about this. Please let us know when this is happening. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun