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Known Participant
March 25, 2025

Bug in downloading photo in High quality

  • March 25, 2025
  • 4 replies
  • 358 views

Please allow us to download image / photo in High quality as was in previous version.
Downloaded Quality became poor after recent update of abode express in mobile..

Please Allow people to download photos,videos in different pixels quality and resolution 

 

 

 

4 replies

Known Participant
March 26, 2025

2nd suggestion is paid and not frequently used in single click.... So please update this app and give resolution slider option to export image in High quality format... please abhi sir....

It's big issue for all users because everyone want to download photo in High quality, and so we are using Adobe express for it.

 

 

Adobe Employee
March 26, 2025

Got it @Ravi_Choudhary0746 

Were you able to try the second suggestion?

 

Abhi G

Known Participant
March 26, 2025

I am getting low resolution and low quality of images in every format like pdf or png or jpg while exporting the photo through latest Adobe express mobile app.

Before this,  I exported same image with high quality approx 13 mb in old version of Adobe express mobile app and it get reduced to 1.10 mb while exporting same image through latest Adobe express mobile app .

Adobe Employee
March 25, 2025

Hi @Ravi_Choudhary0746 

 

Sorry to hear you are finding a degradation in download quality in the new version of Adobe Express.

For now, you can try two things:

- download as PDF first (assuming you don't have videos/animated content)

- Resize the page 2x or 3x (assuming you are a paid user, since Resize is a paid feature)

 

Allowing users contol over download quality (using something like a resolution slider) is on our roadmap.

 

Hope this helps

Abhi G