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S
SusanPe
Participant
September 9, 2023

Bug with making .pdf in Express

  • September 9, 2023
  • 1 reply
  • 136 views
I tried making a .pdf file from a flyer I created in Express and it kept moving one of the lines down (text boxes did not overlap, line spacing is correct with .pngs and when looking at the file in Express). Had to fix by making a .pdf in Illustrator with the .png file. Please fix the .pdf issue so extra steps aren't needed, it doesn't glitch, etc. Thanks!

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 21, 2023

Hi there,

 

We're sorry to hear about this. Is it possible for you to share the screen recording of the issue? Have you tried exporting the flyer to a different file format? Please ensure no extra line breaks that might be causing the issue. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

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