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JsonYazilim
Participant
September 3, 2023

Can not even play my video. Sound error

  • September 3, 2023
  • 3 replies
  • 336 views
I tried to add sound to video. Nothing happens and i keep getting error while i am trying to play my video. The error is "I got error "Some media are still loading in the project. Please wait a few seconds and try again."". I am waiting more then 20 minutes and still getting this error when i try to play my video. How can i solve this?

3 replies

AkinGn
Community Expert
AkinGnCommunity Expert
Community Expert
September 3, 2023

Thank you for the update, I'll suggest doing the same if I see other users having the same issue, until it gets fixed (hopefully soon), happy designing!

J
JsonYazilimAuthor
Participant
September 3, 2023

I have solved this issue by opening in private mode browser. Refresh or opening in new tab doesnt work. I hope you will fixed this issue as soon as posibble. Thanks

    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    September 3, 2023

    Hello @JsonYazilim, in such situations, sometimes copying the link of the file and opening it in a new browser tab (in case you don't want to refresh it in the current file tab) can be helpful, if you haven't already tried, hope this helps! (Umarım yardımı olur, kolay gelsin 🙂)

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