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S
spraguestephens
Participant
August 1, 2025

Can’t access premium benefits on Adobe express

  • August 1, 2025
  • 1 reply
  • 92 views

Why can't I access the premium benefits that I am subscribed for?

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
August 1, 2025

Hi @spraguestephens, Welcome to the Adobe Express community!

 

I checked the subscriptions linked to the email ID you posted here with, and could only see an Acrobat Pro subscription. Could you please confirm if you might have used a different email ID to sign up for Adobe Express?

 

We’re here to help, just let us know!

 

Best regards,
Amitej

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