Participant

can't change an image, running EXTREMELY slowly

Forum|Forum|2 years ago
January 3, 2024
2 replies
127 views

Hello, I'm trying to create pages that profile students for an upcoming trip to NYC that I can send to alumni. I'm trying to change the header image and it won't take. I get a spinning wheel for minutes on end. I'm also trying to duplicate the page so I can create a similar one for another group. The page in question is https://new.express.adobe.com/webpage/5I0t2zjckVXTy. If you can provide any information on how I can speed things up, I would really appreciate it. I'm on a very short deadline (these are supposed to be done by the end of the day today ... and it's the end of the day today) I would appreciate it. Aaron

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David__B

Legend

@286544869knt and @defaultaslh85yoi4pj

Sorry to hear about your difficulties. I'd recommend some of these general troubleshooting steps to start with

Test in different browsers - Chrome, Edge, Safari
Try clearing the browser cache - https://support.google.com/accounts/answer/32050
Test in incognito/private browsing mode - https://support.google.com/chrome/answer/95464

If you continue to face difficulties, I'd recommend contacting and working with our support directly.

Best,
Dave

D

defaultaslh85yoi4pj

Participant

Came here to see if anyone else is having issues with Express. It's 9:09 am EST Thursday 1/4/21 and I'm having trouble with express for the second day in a row. I'm just trying to create some simple, short reels and I got the spinning wheel, freezing, incorrect previews in the preview window. I've done eveything I know to try to fix.

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