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Participant
October 18, 2023

CAN"T CHANGE PAYMENT METHOD

  • October 18, 2023
  • 1 reply
  • 305 views
THe Cad it brings up to pay is no longer in operation. I can't even choose a new credit card. REALLY ANNOYING TO DO ALL THIS WORK ON A FLYER AND I CANT GO PREMIUM> maybe consider making it easier for people to give you their money. Not much of a business model if we can't pay you.

1 reply

jane-e
Community Expert
Community Expert
October 18, 2023

@warsloth 

 

First, are you in Egypt? 

 

Only Adobe Customer Care can assist with billing. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent" to get a human

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703    

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

~ Jane