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Participant
October 5, 2023

Can't create file from from template

  • October 5, 2023
  • 1 reply
  • 208 views

When I attemt to create a new file from a template in a brand, the page freezes and the file does not get created. I also tried moving the template to my library and it still does the same thing. I've noticed this is Safari, Chrome and Edge.

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1 reply

Andrew_Gutierrez
Adobe Employee
Adobe Employee
October 5, 2023

Hi @slabosz-  I sent you a direct message for some more information so we can help troubleshoot.