Participant

Can't download

My file has been done for 15 minutes and I cant export it either by download in the editor of from My Stuff.

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Adobe Employee

Sorry to hear you are running into this issue. I assume you are downloading as mp4.

Do you get an error message, or does dowload never complete? In the latter case, does it show a completion percentage?

Also, how long is the video?

Thanks

Abhi G

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