can't download

Hi 

,

We're sorry to hear about this. Is it happening with all videos or with some specific videos? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

If the above steps don't work. Please share the project URL with us so we can investigate further.

Regards,

Tarun