Can't download as PDF

2 replies
247 views
Translate

not able to download my file as PDF, given an error message that it failed to download, and I need to delete the asset with the failed icon. there was no asset with a failed icon, so i'm just barred from downloading.

This topic is closed to new replies. Start a new post to keep the conversation going.

A

Abhi.G @ ADBE

Adobe Employee

Presumably one of these two:

Translate

A

Abhi.G @ ADBE

Adobe Employee

Hi @Janine26487596mmus

I checked your logs and the issue appears to be related to a Stock asset with the description "Happy Thanksgiving Day banner, card background. and decorative elements arranged around the text. Celebrates the Thanksgiving holiday"

Not sure exactly what went wrong, but deleting and re-adding the asset may help. Let us know if it doesn't.

Abhi G

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.