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can't download file

Forum|Forum|2 years ago
November 27, 2023
1 reply
133 views

i am trying to download a finished project and keep getting a download failed notification when trying to download, it mentions something about stock license

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Winnie_M

Inspiring

Hi @default33867803ipw3ai,

Sorry to hear about this and for not helping you later.

Can you share a screenshot of the error message about the Stock License and a screenshot of your project? Do you have a Premium account? Is your project a video or an image?

These details will help us to understand the situation.

Thank you,

Winnie

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