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Niccoló37498136c6vl
Participant
September 3, 2024

Can't download file Adobe Express

  • September 3, 2024
  • 1 reply
  • 153 views

Hello,

I've been trying to download files frome Adobe Express for two days. It doesn't work. Does anyone else have the same problem? I tried to celar cache but it didn't work.

This problem needs to be fixed

 

Please help!

 

1 reply

chaimaa.7
Community Manager
chaimaa.7Community Manager
Community Manager
September 11, 2024

HI @Niccoló37498136c6vl,

 

Here are a few things to test that might help:

  • Try downloading from different browsers -  Chrome, Firefox, Safari, Edge, etc.
  • Test in incognito or privacy mode. Here are instructions for Chrome https://adobe.ly/3AZsKUR
  • Try clearing your cache and cookies, then attempt downloading projects in Adobe Express again.

Let us know if you continue to experience issues. Thanks ^Chaimaa

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