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Participant
September 3, 2024
Open for Voting

Can't download file Adobe Express

Hello,

I've been trying to download files frome Adobe Express for two days. It doesn't work. Does anyone else have the same problem? I tried to celar cache but it didn't work.

This problem needs to be fixed

 

Please help!

 

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1 reply

chaimaa.7
Community Manager
Community Manager
September 11, 2024

HI @Niccoló37498136c6vl,

 

Here are a few things to test that might help:

  • Try downloading from different browsers -  Chrome, Firefox, Safari, Edge, etc.
  • Test in incognito or privacy mode. Here are instructions for Chrome https://adobe.ly/3AZsKUR
  • Try clearing your cache and cookies, then attempt downloading projects in Adobe Express again.

Let us know if you continue to experience issues. Thanks ^Chaimaa

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