Skip to main content
D
default34272546y4agms
Participant
December 14, 2023

Can't Download Files Anymore

  • December 14, 2023
  • 1 reply
  • 153 views
The option to download files has completely disappeared on all of my files. Now I only have the option to post to social media or share the link with a friend so they can edit it. I even exited out of the file and clicked on the file under "your stuff" to select the download option, but it just reopened to file to make edits.
This topic has been closed for replies.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
December 14, 2023

Hi @default34272546y4agms, Can you please share the console/network logs with us? I'll be reaching out via direct message, and you can use it to share the files.

 

Please refer: https://support.panopto.com/s/article/How-to-Capture-Network-Logs-from-Chrome-Web-Browser#:~:text=In%20the%20developer%20tools%20window,are%20recording%20network%20data%20(Fig

to see how to access console/network logs. 

 

Thanks!

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices