Can't Download Files Anymore

1 reply
153 views
Translate

The option to download files has completely disappeared on all of my files. Now I only have the option to post to social media or share the link with a friend so they can edit it. I even exited out of the file and clicked on the file under "your stuff" to select the download option, but it just reopened to file to make edits.

This topic is closed to new replies. Start a new post to keep the conversation going.

Amitej S

Community Manager

Hi @default34272546y4agms, Can you please share the console/network logs with us? I'll be reaching out via direct message, and you can use it to share the files.

Please refer: https://support.panopto.com/s/article/How-to-Capture-Network-Logs-from-Chrome-Web-Browser#:~:text=In%20the%20developer%20tools%20window,are%20recording%20network%20data%20(Fig

to see how to access console/network logs.

Thanks!

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.