Skip to main content
Participant
August 20, 2023

can't edit images

  • August 20, 2023
  • 1 reply
  • 240 views
can't edit previous images, they are not loading
This topic has been closed for replies.

1 reply

Adobe Employee
August 21, 2023

Hi,

 

Sorry to hear you are running into this issue. Could you please share a screenshot comparing what you see in the new version vs. what you see in the old. You can check the [Originals] folder for the latter, and cand even dowload the file there (but not edit it).

 

Also, please post the url from the address bar in the browser when your new file is open: this will enable us to look into associated error logs, if any.

 

Thanks,

Abhi G