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Can't Edit Split Layouts in Adobe Express (May 9, 2024)

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I cannot edit in the Split layout in Adobe Express anymore. My current project file has split views that cannot be edited as well. It is forcing me to delete the page layout.

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J

Julius38624746wm3i

Participant

it is imposible to put 2 videos in split screen

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C

changamiré

Participant

Thank you, Tarun, for responding so quickly.

Mysteriously, the republishing of my webpage with edits began working a few hours after I wrote my inital post yesterday! I logged out, waited and tried again later.

There are no longer any issues.

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Tarun Saini

Community Manager

Hi

@changamiré

,

Thanks for your response. We're glad that it worked. Feel free to reach out to us if you see any issues while using the app.

Also, whenever you see any issue, you can first try basic troubleshooting by using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. You can also try clearing the browser's cache and cookies to see if that makes any difference.

Regards,

Tarun

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C

changamiré

Participant

I am able to edit, but the changes cannot republish. Here are two screenshots:

1. The Share button grays out once I make an edit.

2. Clicking Share before I edit starts to republish but times out and generates the error shown.

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Tarun Saini

Community Manager

Hi

@changamiré

,

We're sorry to hear about this. Could you please share the project URL with us to investigate the issue further? Also, please provide us with the edit access to check. You can share via private message.

Regards,

Tarun

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A

Abhi.G @ ADBE

Adobe Employee

Hi @Heidi377352318xg0

Could you please post a screenshot or recording of what you are experiencing?
I can't replicate the original issues reported on this thread since the last time they were marked fixed.

Thanks,

Abhi G

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H

Heidi377352318xg0

Participant

This is still not working for me. I've tried different browers but find same issue.

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A

Abhi.G @ ADBE

Adobe Employee

Hi all,

We've deployed a fix for this issue. Could you please check now? If you have Adobe Express already open in a browser tab, please make sure to refresh it to pick up the fix.

Thanks,

Abhi G

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A

Abhi.G @ ADBE

Adobe Employee

Hi all,

We are aware of this issue, and are working on a fix.

Thanks for your patience.

Abhi G

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D

default37288774mnnopp

Participant

I cannot make simple edits to an existing Adobe Express website. Please advise.

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H

Helpmeplease1707

Participant

My webpage was working fine for hours, but then when I wanted to edit the text in the split layout, it won't let me. Everytime I click on the text, the 'Delete layout' button, and the text-edit-bar (H1 H2 Bold Italics etc) pops up. I can only change the picture and switch the layout left and right.

This is only happening for the split layout option. My glideshow is still working fine. This happened last night after I was on the site for hours. I've refreshed, tried logging in on incognito, shut down etc.

Please help. Thank you. (I am using the website version)

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H

Helpmeplease1707

Participant

Forgot to add that I can click on the plus button to add more text, but once ive written something, i can't edit it. the delete layout and text-edit-bar will pop up. Thanks

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Samantha227017927i7h

Participant

It still isn't working

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D

default32324134fr3eq2

Participant

unable to edit text in the split screen format

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