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C
Clare385096203ebt
Participant
July 9, 2024

Can't put copy into posts

  • July 9, 2024
  • 1 reply
  • 252 views
Hello, I can schedule a post or draft. Upload images. But can't type into the post. I can add an emoji. Then can't delete it. Please can you help asap? THANK YOU 🙂
This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
July 25, 2024

Hi 

@Clare385096203ebt

,

 

Thanks for your patience. Are you saying that you cannot add text to the post once you schedule a post after that? If so, did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? You may also try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

C
Clare385096203ebtAuthor
Participant
July 25, 2024
Hello Tarun

Actually I’ve ended up going from Safari to Chrome to use the scheduler.
What do you think is causing the issue on Safari?
Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
July 25, 2024

Hi 

@Clare385096203ebt

,

 

We're glad that it worked. It could be because of the performance issue with Safari, which is a known issue. For more info, please check this known issue in the Adobe Express article- https://adobe.ly/3WmLOU9

 

Let us know if that helps.

 

Regards,

Tarun

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