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damianbailey
Participant
September 14, 2023

Can't refresh facebook token

  • September 14, 2023
  • 2 replies
  • 496 views
I have tried to reconnect my facebook account/refresh my facebook token several times and it just isn't working. see attached screenshots. Am i doing something wrong? Hope you can help Damian

2 replies

Andy Lambert
Community Manager
Andy LambertCommunity Manager
Community Manager
November 16, 2023

Hi @damianbailey  and @revrockkit , I'm sorry about these issues. I'm not able to replicate this. One main suggestion I can offer, would be to press 'edit settings' when you are connecting to Facebook or Instagram and select 'all' on everything, you'll be taken to a window afterwards whereby you can choose the specific account you want to connect. 

 

Let me know how you get on. 

 

Thanks!Andy
R
revrockkit
Participant
November 16, 2023

I'm having the same problem. Anyone have a solution? 

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