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Participant
September 12, 2023

Can't upload fonts in premium account

  • September 12, 2023
  • 3 replies
  • 178 views
I cannot upload my font that was previously in my library prior to new version being unveiled. I have a premium account
This topic has been closed for replies.

3 replies

David__B
Adobe Employee
Adobe Employee
September 14, 2023

Thanks @Dunwoody UMC for the additional details. I've reported the issue to our developers.

Participant
September 14, 2023

Hey @David__B ...I have a premium account (Adobe for teams)...email address is <removed my moderator for privacy> and I'm the admin. There's no option to upload fonts anywhere (neither as you're choosing a font while editing text nor through the brands options). I can see what fonts I've uploaded (through the old Adobe Express) but there's no option to add a font. Thanks

David__B
Adobe Employee
Adobe Employee
September 14, 2023

Hi @default322388359n1gu8 

 

Sorry to hear about your difficulties. Do you get any kind of error message? I don't you happen to know what kind of a membership you have (individual, team, enterprise)? I don't see a premium account under the email address you're using here on the forums.

 

Thanks,
Dave