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Ronny293159987jum
Participant
October 3, 2025

Can't use up/down/delete keys inside text box

  • October 3, 2025
  • 4 replies
  • 470 views

Starting today (last used express on friday) I can't use the up, down and delete keys inside a text box anymore in Adobe Express anymore. Nothing happens when I hit these keys. Also when I hold left or right the cursor doesn't move through the characters as per usual. Instead I am only able to move character by character on each press of the key.

 

This issue is only limited to text boxes inside a document. If I try to move an object the keys behave as they should. Also in the text window for presentation notes everything works as it should. The type of document doesn't matter though. (I mostly work on presentations at the moment, but other designs have the same issue) This is also limited to adobe express. Haven't found another website or application where i have this issue. 

 

In the attached file I showed that I can only move left and right character by character. up and down and delete don't work. (Kinda hard to showcase in a video hope it helps nonetheless)

 

I'm using Windows 10 Home Edition
Version 22H2

All of my installed browsers have the same issue (tried clearing the cache as well)

Chrome: Version 141.0.7390.55 (Offizieller Build) (64-Bit)

Firefox: 143.0.4 (64-Bit)

Edge: 141.0.3537.57 (Offizielles Build) (64-Bit)

 

Hope somebody can help 😞

    4 replies

    P
    Preeya_091
    Participant
    October 14, 2025

    It's good work

      R
      Ronny293159987jumAuthor
      Participant
      October 7, 2025

      Seems it works again! Thanks Amitej!

        M
        Community Manager
        mahmoud_5524Community Manager
        Community Manager
        October 7, 2025

        Hi @Ronny293159987jum,

         

        We’re glad to hear it’s working again! If you need any further assistance or run into any other issues, please don’t hesitate to reach out to us.

         
         


        ^MM

          R
          Ronny293159987jumAuthor
          Participant
          October 6, 2025

          Just realized my screen recording records audio as well so I recorded another version of me explaining what I do. Can't seem to use the video function so here's a link to the unlisted video youtube

          Amitej S
          Community Manager
          Amitej SCommunity Manager
          Community Manager
          October 6, 2025

          Hi @Ronny293159987jum, thanks for posting on our Adobe Express community! I was able to replicate the issue and it has been raise with the team. I'll let you know once we have more details and updates for the issue.

          Thanks for raising this.

           

          Best!

          Amitej

            A
            AhernandezCTS
            Participant
            October 3, 2025

            Hi Adobe Team,

             

            I’ve run into an issue with the Delete key in Adobe Express when editing text.

            • The Delete key no longer deletes characters forward when the cursor is inside a text box.

            • The key does still remove entire text boxes when they’re selected, so that part works as expected.

            • But inside the text box, pressing Delete simply does nothing.


            I have some coworkers who use this key in their work daily and they are wondering if this was removed for a reason. I couldn't find anything online about it and to try and give them some closure, i decided to ask here. 

             

            Thanks,

             

            Steps to reproduce:

            1. Add a text box in Adobe Express.
            2. Type in a few words.
            3. Place the cursor in the middle of the text.
            4. Press Delete.

            • Expected: The next character should be deleted.

            • Actual: Nothing happens.

             

            Andrew
              M
              Community Manager
              mahmoud_5524Community Manager
              Community Manager
              October 3, 2025

              Hi @AhernandezCTS,

               

              We’re sorry you’re experiencing this. Could you let us know which browser and version you’re using? Also, does the issue occur in multiple projects or just a specific one? Meanwhile, you could try clearing the browser cache, restarting, or using a different browser to see if that helps.

               

              We’ve shared this with our engineering team for investigation and will get back to you as soon as possible.


              ^MM

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