CANCEL THIS SERVICE

I merged your second post to this discussion. Best to not duplicate the same matter in multiple discussion posts.

This is not teh place to request cancellation to Adobe service. Look at the page below for info:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

You could speak to an Adobe person through the chat - link below (as for a real person).
https://helpx.adobe.com/au/contact.html

Most people who respond here don't work for Adobe.