Participating Frequently

Cannot access Adobe Express

Hi,

I was trying to duplicate my file and it didn't work. After that, everything is gone from Adobe Express.

Fny74_0-1764659070397.png

It is a general bug ? It doesn't work on the mobile app too. Thanks

Participant

the problem is solved!

Community Manager

Hi @Diana34828772a0uv, Glad the issue is resolved for you! Please feel free to share if you took any specific steps to fix this issue.

Generally, clearing the cache/cookies of the browsers resolves such issues.

The same problem,too. Both on Mobile and Web App

Participant

I have the same issue. I can't access my files. Signing in again doesn't help either.

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