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Fny74
Participating Frequently
December 2, 2025
Not Prioritized

Cannot access Adobe Express

Hi, 

I was trying to duplicate my file and it didn't work. After that, everything is gone from Adobe Express.

867232i90C3815BEA0B0C9D.png

 

It is a general bug ? It doesn't work on the mobile app too. Thanks

    4 replies

    Diana34828772a0uv
    Participant
    December 2, 2025

    the problem is solved!

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    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    December 5, 2025

    Hi @Diana34828772a0uv, Glad the issue is resolved for you! Please feel free to share if you took any specific steps to fix this issue.

    Generally, clearing the cache/cookies of the browsers resolves such issues. 

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    schmucker_8000
    December 2, 2025

    The same problem,too. Both on Mobile and Web App

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    Diana34828772a0uv
    Participant
    December 2, 2025

    I have the same issue. I can't access my files. Signing in again doesn't help either.

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