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December 2, 2025

Cannot access Adobe Express

  • December 2, 2025
  • 3 replies
  • 216 views

Hi, 

I was trying to duplicate my file and it didn't work. After that, everything is gone from Adobe Express.

Fny74_0-1764659070397.png

 

It is a general bug ? It doesn't work on the mobile app too. Thanks

3 replies

Participant
December 2, 2025

the problem is solved!

Amitej S
Community Manager
Community Manager
December 5, 2025

Hi @Diana34828772a0uv, Glad the issue is resolved for you! Please feel free to share if you took any specific steps to fix this issue.

Generally, clearing the cache/cookies of the browsers resolves such issues. 

December 2, 2025

The same problem,too. Both on Mobile and Web App

Participant
December 2, 2025

I have the same issue. I can't access my files. Signing in again doesn't help either.