cannot access features

Thanks Winne,

I AM in the account marked as "Team account". But Brands and a few other features are marked as "require Premium account".
While the description of the Adobe for Teams accounts state "access to everything in Premium plus more".
Which does not seem to be the case - the system asks me to pay in addition for the Premium account.

Screenshot below:

[cid:image001.png@01DA89C0.4AB12360]

[cid:image002.png@01DA89C0.4AB12360]


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Winnie_M (Adobe Employee) mentioned you in a post! Join the conversation below:

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[Adobe Express Bugs]<> Re: cannot access features<>

Hi @ClearVue1<>,



Sorry to hear about that.



Do you use your organisation's email? Can you share the screenshot of the error message?

Can you specify the browser version and the OS version of your device? We recommend contacting the IT administrator of your organisation to be sure you have access to the paid plan



We're here to help and looking forward to hearing from you.



Thanks,

^Winnie

Reply | Upvote<>

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Hi @ClearVue1,

Sorry to hear about that. 

Do you use your organisation's email? Can you share the screenshot of the error message? 

Can you specify the browser version and the OS version of your device? We recommend contacting the IT administrator of your organisation to be sure you have access to the paid plan

We're here to help and looking forward to hearing from you.

Thanks,