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pamela_8923
Participating Frequently
September 6, 2025

cannot access files in adobe express

  • September 6, 2025
  • 9 replies
  • 1713 views

My files are always there when I sign in.  Keep getting error to try again   Screen shot attached

 

Cleared history and cache -

Tried different browser

changed password 

Need to access to work 

Cannot access adobe express my stuff for hours 

 

 

    9 replies

    P
    pamela_8923Author
    Participating Frequently
    September 6, 2025

    Seems to be working today  Thank you 

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    September 8, 2025

    Hi all! Welcome to the Adobe Express Community!

     

    A recent outage may have impacted your experience. The issue has been resolved, and services should now be functioning as expected. Please let us know if everything is working well for you.

    You can always check the current status here: https://adobe.ly/4m3LwfC.

     

    Thanks for your patience and support!

    I
    Ivan309776227p0w
    Participating Frequently
    September 6, 2025

    Same for me, can't access anything from any device, browser, and browsing mode. Unfortunatly my business is on hold until I'm able to access my files. I missed an important deadline because of this and I am seriously thinking of using an alternative platform

    K
    Kota.Fuji
    Participating Frequently
    September 6, 2025

    It seems there may be an ongoing issue at the moment.

    You can check the official Adobe status page for updates:

    👉 https://status.adobe.com/products/503465

    A
    analytical_world3487
    Participant
    September 6, 2025

    Hello, I am also having this same issue since last few hours. I am stuck out of my project and can not work.

      A
      A35851574425u
      Participating Frequently
      September 6, 2025

      Yes, I have the same problem. Glad to at least know it's not just me. Hopefully this is fixed in the next 24 hours. 

        J
        joyce_2431
        Participant
        September 6, 2025

        I have the same problem too 😞

          P
          pamela_8923Author
          Participating Frequently
          September 6, 2025

          Also uninstalled browser and reinstalled

          Also tried icognito mode

            R
            riley_703
            Participant
            September 6, 2025

            Likewise, my files will not; I am getting the same message.  I am on an incredibly tight timeline.  I have been working 16 hrs/day on this project and now it has dissapeared??!!

              F
              freline_1470
              Participant
              September 6, 2025

              I've had this for the last couple of hours. Can't access any of my projects. And worse, when I try to use my browser's saved URLs for those projects, it keeps saying 404 page not found. I hope that doesn't mean my projects haven't been lost!

               
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