Participant

Cannot connect LinkedIn in Scheduler

Forum|Forum|1 year ago
April 16, 2024
6 replies
353 views

Keep getting a 502 Gateway Error when trying to add connection to LinkedIn. Wanting to see if it works before going premium.

M

MTRealtors

Participating Frequently

Successfully able to reconnect LinkedIn this morning! Nothing changed on my end, but as I did the same steps I'd done for the past 6 days, I got a successful connection screen from Adobe! Thank you!

M

MTRealtors

Participating Frequently

Yep, I tired all of that again and I'm still getting the page from Adobe stating Connection Error

Tarun Saini

Community Manager

Thanks for checking that @MTRealtors,

I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/4oVvDdO

Regards,

Tarun

M

MTRealtors

Participating Frequently

Thank you for the video, but I have done all of this muliple times over multiple days and restarted my computer, trying different browsers and the problem is still happening. Thank you.

Tarun Saini

Community Manager

Thanks for your response @MTRealtors,

Please ensure that your profile has the permission. Please navigate to your LinkedIn Company Page, select Settings > Manage Admins, and ensure that your LinkedIn Personal Profile has the permission of Super Admin.

Regards,

Tarun

M

MTRealtors

Participating Frequently

I'm also experiencing this same issue in Safari, Firefox, and Chrome. Logged out of LinkedIn, cache cleared on every browser, computer restarted, yet everytime Adobe says Connection Failed. Has been 5 days, so something is wrong, but not on my end.

M

MTRealtors

Participating Frequently

I am having the same issue and just verfied I am Super Admin on LinkedIn.

M

Mike38387255i325

Participant

I experience the same problem. It's been going on for two days. I tried the app, safari, chrome, Firefox... I thought it was temporarily but...

Tarun Saini

Community Manager

Hi @Richard5EEB,

We're sorry to hear about this issue. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know how it goes.

Regards,

Tarun

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