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pb.illustrates
Participating Frequently
March 17, 2024

Cannot connect to Facebook

  • March 17, 2024
  • 1 reply
  • 125 views
Another issue, Adobe!! Won't connect to FB or instagram. I've done EVERYTHING, including checking that Ae is connected at the Facebook end (it is). This platform is driving me crazy.

1 reply

Lyn_D
Lyn_D
Inspiring
March 27, 2024

@Phoebe29517317ngha, Thank you for your patience.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and sadly, I haven't been able to replicate it.

 

It may help you log out of all devices and clear your browser cache and cookies, ensuring you have installed the latest version using a different browser or incognito mode.

Additionally, you can check if plug-ins are disabled and add Adobe Express to your browser's safe list.

 

Please retest this and let us know if you still require assistance. If so, please remember to attach a walk-through video of your steps. Rest assured, we'll be happy to troubleshoot further and look forward to hearing from you.

^Lyn

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