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May 22, 2024

Cannot convert files to edit, cannot go back to previous version

  • May 22, 2024
  • 0 replies
  • 92 views

Only 6 of my old files have transferred and I need access to all (years worth of work) asap.

 

I can find them in "My Stuff" but it says "Error, cannot convert" when I try to open/edit.

 

I also cannot find directions about how to go back to the previous version of the app.

 

This is devastating, please help.

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