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smart_knight5FAC
Participant
August 1, 2024

Cannot Download

  • August 1, 2024
  • 2 replies
  • 296 views
We cannot download documents as PDF. We also cannot upload them to ISSUU or Google Drive. It starts to download and gets to 90% then stops.

    2 replies

    S
    smart_knight5FACAuthor
    Participant
    August 20, 2024

    It seems to be working okay now.

    I do have another question. Why doesn't my work in adobe express show on my ipad app? It shows the old stuff I did before the updates but nothing new


    John T. Clark
    {Mod Note- Personal information removed by the Moderator}

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    August 23, 2024

    Hi 

    @smart_knight5FAC

    ,

     

    I would like to inform you that the new version of Adobe Express is not yet available on iPads. Our product team is working on it. We will keep you posted once we hear anything from the team.

     

    Regards,

    Tarun

    Lyn_D
    Lyn_D
    Inspiring
    August 20, 2024

    @smart_knight5FAC, Thank you for your patience. I'm sorry you're having trouble.

    I haven't been able to replicate this and wanted to know if you're still having trouble.

    Please try clearing your cache and cookies. It may also help to update your browser or test in incognito mode.

    ^Lyn

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