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Participant
Sep 18, 2023 10:06 PM UTC
Open for Voting

Cannot download my file

I cannot download any file/project. The download button keeps showing the same message "We're working on your file, you'll be able to download it soon"
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1 reply

Lyn_D
Inspiring
Dec 20, 2023 11:33 AM UTC

Hi @Vincenzo30756950ha6f,

 

Thank you for your patience, and I'm sorry to hear you're having trouble.

Our engineering team has fixed this bug since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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