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ChyronGuru
Participant
Sep 18, 2023 7:09 PM UTC
Open for Voting

Cannot download video

Have tried repeatedly to download a video that I created in Express. Have made a new video from a template, added a pic, and not been able to download it either. Cannot download ANY videos but really need the initial one that I created since it is for the viewing of our Adobe Campus team and for promotion purposes on our Creative Campus.
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1 reply

Lyn_D
Inspiring
Dec 19, 2023 2:47 PM UTC

Hi ChyronGuru,

 

Thank you for your patience, and I'm sorry to hear you're having trouble downloading your video.

Our engineering team has fixed some bugs since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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