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ZZ331425971c7a
Participant
October 26, 2023

cannot download video

  • October 26, 2023
  • 1 reply
  • 106 views
Trying to download mp4 video. The pop up window went through 100% but no file was downloaded
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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
December 27, 2023

Hi there,

 

We're sorry for the delay. Are you still experiencing the issue? If yes, could you please share the screen recording of the issue? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

We're here to help, just need some info.

 

Regards,

Tarun

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